FAQ: THE MOST IMPORTANT QUESTIONS AND ANSWERS ABOUT BMW CONNECTED DRIVE.
How does BMW ConnectedDrive work?
How does BMW ConnectedDrive work?
BMW ConnectedDrive comprises all digital services that intelligently connect the vehicle with the outside world. In addition to telematics services, these also include driver assistance systems, connections for mobile devices, as well as entertainment offerings. Prerequisites for using ConnectedDrive:
- Your vehicle has a permanently installed and active SIM card.
- You have a BMW ID.
- You have added your vehicle to your BMW ID.
Tip: Download the My BMW App to make the most of the services offered. With the app,
you can, for example, plan your trips while on the road and send the destination to your
BMW in advance.
You can find an overview of the services offered on the ConnectedDrive overview page.
Download My BMW APP:
Go to App Store®
Go to Google Play™
What is an active SIM card and what is it needed for?
What is an active SIM card and what is it needed for?
In BMW vehicles, a SIM card is permanently installed and always active.
This SIM card is the basic prerequisite for the use of ConnectedDrive.
For the provision of ConnectedDrive services such as BMW Intelligent Emergency Call,
Teleservice, etc., data is exchanged between the vehicle and BMW via the mobile network
and processed at BMW for service provision.
For more detailed information on which data is involved in each individual case,
please refer to the legal information on data protection.
If you do not want to use the ConnectedDrive offers, you can have your SIM card deactivated.
Please reachout to one contact center contact.india@bmw.in for deactivation purposes.
What do I need a BMW ID for and how can I use the BMW ID?
What do I need a BMW ID for and how can I use the BMW ID?
In addition to an active SIM card, you need a BMW ID to access all
BMW ConnectedDrive services.
- Save your vehicles and configurations.
- Book and use ConnectedDrive services.
- Maintain your profile data.
After creating a BMW ID, you have the option to add your vehicle to your
BMW ID and use the BMW ConnectedDrive range of services.
How can I use the BMW ID in connection with my vehicle?
How can I use the BMW ID in connection with my vehicle?
Requirements for adding your vehicle to your BMW ID are an active SIM card
and a BMW ID (registration).
Adding the vehicle gives you the ability to view your vehicle in the My
BMW App and use digital services*, such as:
- Check vehicle status
- Send destination to vehicle
- Find vehicle via smartphone
- BMW Digital Key
- and much more!
*depending on the vehicle